Terminos y condiciones

Terms & Conditions
Thanks for your interest in our products. Below are the terms and conditions that apply to your purchase, so that you know your rights and, if you have any questions, do not hesitate to contact us at info@anarela.comOur brand is not responsible for any online purchase mistakes or software errors. Our brand holds the warrant to cancel the purchase upon such circumstances. The purchase is cancelled if the payment is not received for such reasons.

Payment
The payment can be done through the bank account given to you or by credit card and Paypal.

Delivery Information
All our goods are delivered with a standard delivery are free of charge for the indicated areas www.anarela.com has all the responsibility until the goods are delivered to you. The purchased goods are dispatched within 2-3 business days through the standard delivery and it will arrive in  5-10 working days, depend on the destination.

Guarantee
If you find out any broken piece or any faulty product, please return it by the courier. Please do inform the customer service afterwards. Unconditional Customer Satisfaction is our primary motto.

Return Policy
If you find out any broken piece or any faulty product, please return it by the courier. Please do inform the customer service afterwards. The refund or cancellation cargo fee for products from www.anarela.com  is demanded to be paid by the buyer. The cargo fee is due to be paid by www.anarela.com  if the guarantee terms are met (meaning the product is either broken or faulty at delivery). However, the buyer is charged a cargo fee in case of an exchange request.

Privacy Policy
www.anarela.com guarantees the confidentiality of buyer’s personal information such as name, surname, phone number or email address. Under no condition will these be shared with other companies or a third party.To support your security, while placing an online purchase, your credit card details are not stored at our www.anarela.com data bank or any other company giving such a service to our customers. All your payments are done through the stripe and paypal interfaces, your bank and your personal computer.  Moreover, no payment is received without the buyer’s personal consent.

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